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POLICIES

CANCELLATIONS

If you need to cancel your space on the retreat, a minimum of 6 weeks notice is required for UK retreats and 8 weeks for overseas retreats. If you have paid more than 50% of the total retreat cost, you will be refunded 30 working days after the retreat date.

All cancellations are charged at 25% of the retreat cost.

Should  any circumstances beyond our control arise, resulting in us having to cancel (a full refund will be given).

No refunds are given if the cancellation period is less than six weeks. You can however transfer your booking to another retreat of the same value, or higher and pay the difference.

14 Day Refund Policy - A full refund will be given, if you cancel within 14 days of booking. This DOES NOT APPLY to discounted/ last minute bookings/if there is less than 60 days from booking, to the retreat date.

REFUNDS

You will be refunded, minus the 25% cancellation fee, via the method you paid, within 30 working days of cancellation. Please also refer to cancellations and transfers.

​TRANSFERS

If you can no longer attend, you are welcome to transfer your space to a friend or family member, or to another one of our retreats of the same value (or pay the difference, if you wish to transfer to a retreat that is higher in value).

LATE PAYMENTS
All payments need to be made on time, in line with your payment schedule. If you are having any difficulties, please email hello@thesoulcareretreat.co.uk in the first instance. We will always do our best to work with you, to find a solution, to keep your space on the retreat secure. If your payments are not made on time and you do not get in touch with us, this could result in losing your space on the retreat. However, You will be refunded, minus the 25% cancellation fee.

COVID-19

If we have to cancel a retreat,   due to a UK lockdown, a full refund will be issued.

You will not be refunded, if you test positive for Covid and are unable to attend as a result. However, you can either transfer to another retreat of the same value (you will be given priority), or you can transfer your space to a friend/family member.

Covid 19 Safety Measures

Whilst Covid-19 safety measures and restrictions are in place, we ask that you;
1. Follow the current government guidance on measures such as hand washing and social distancing.
2. Do not attend, if are displaying any symptoms and subsequently test positive, or have knowingly been in contact with anyone who has Covid 19/is still contagious.

3. Follow the protocols and safety measures put in place by by The Soul Care Retreat.

4. Immediately inform The Soul Care Retreat/Retreat Leader, should I develop symptoms during, or following my attendance at the retreat.

 

CHANGES TO SCHEDULE
In the event that a teacher or facilitator is unable to attend, your workshop will be led by another teacher/facilitator, but content will be kept the same.

COMPLAINTS

If you have a complaint, please refer to our complaints procedure

PRIVACY POLICY

At The Soul Care Retreat - www.thesoulcareretreat.co.uk, one of our main priorities is the privacy of my site visitors.

This Privacy Policy document contains types of information that is collected and recorded by The Soul Care Retreat and how we use it.

If you have additional questions, or require more information about this Privacy Policy, do not hesitate to us.

The Soul Care Retreat follows a standard procedure of using log files. These files log visitors when they visit websites.

All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
 

You may consult this list to find the Privacy Policy for each of the advertising partners of The Soul Care Retreat.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on The Soul Care Retreat, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

Please note, Amanda Mcgregor has no access to or control over these cookies that are used by third-party advertisers.

 

THIRD PARTY PRIVACY POLICIES

The Soul Care Retreats Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

 

CHILDREN'S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The Soul Care Retreat does not knowingly collect any Personal Identifiable Information from anyone under the age of 18.

If you think that your child provided this kind of information on our website, please contact us immediately and we will promptly remove such information from our records.

 

ONLINE PRIVACY POLICY 

This Privacy Policy applies only to my online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in The Soul Care Retreat. This policy is not applicable to any information collected offline or via channels other than this website.

 

GDPR CONSENT

By using our website, you hereby consent to our policies and agree the collection of your personal information, for booking and communication purposes

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